Evernote 5.2 For iOS Crashes On Startup, But There’s A Fix PSA By John Brownlee. 6:04 am, March 1, 2013. News; It’s a bad week for app updates. Hot on the heels of an epic Kindle for iOS. After the importer has discovered all Evernote notebooks, selecting 'Continue' instantly crashes the importer. I have quite a large Evernote account, with more than 2GB of data. Mac OS Sierra, 10.12.3. Office365 Business Essentials. MacBook Pro 15 (Late 2011).
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I'm running Evernote for Mac v7.8 on my MacBook Pro 2017 running Mojave 10.14.4. When I run OneNote Importer (Preview) - downloaded today - it finds all of my Evernote notebooks, and when I click the option to Continue, it quits the importer app. I've tried several times and have re-downloaded the app. I have about 3400 notes in Evernote. As mentioned, Evernote has several apps, including for Windows and Mac, which give you offline access to your notes. Evernote has an Android app and an iPhone app, although for access to your notes offline via the mobile apps, you need the appropriate tier of service. There's also a web app that works in any browser; the beauty of having a web.
I've an issue that's been bugging me for months and I've tried everything I could think of, like uninstalling software to reinstalling High Sierra from Recovery. My iMac keeps crashing and restarting. It freezes, sometimes with a loud scratching sound, and then it restarts. It also restarts overnight on its own. Most mornings I come back to the office and thinking I'm awakening the desktop from hibernation, I am actually login in to a new session after a restart. The most disturbing part of it all is that I get no automatic crash reports after it restarts telling me what caused them... I have created a Etrecheck-3 file for your consideration. Please, review and give me some clues.
Thank you so much.
EtreCheck version: 4.0.4 (4A149) Report generated: 2018-02-23 09:31:25 Download EtreCheck from https://etrecheck.com Runtime: 5:56 Performance: Below Average
Problem: Computer is restarting Major Issues:
Anything that appears on this list needs immediate attention. Hardware failure - Your machine shut down due to a hardware failure.
Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Small backup drive - Time Machine backup drive is too small. Unsigned files - There is unsigned software installed. It appears to be legitimate but should be r System modifications - There are a large number of system modifications running in the backgr Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
Interface en1: Wi-Fi 802.11 a/b/g/n/ac One IPv4 address
Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge
One IPv4 address iCloud Quota: 1.86 TB available iCloud Status: one pending file
System Software:
macOS High Sierra 10.13.3 (17D47) Time since boot: About 14 hours System Load: 12.58 (1 min ago) 19.44 (5 min ago) 10.87 (15 min ago)
Security:
System
Status
Mac App Store and identified developers Enabled
Gatekeeper System Integrity Protection
Unsigned Files:
Launchd: /Library/LaunchAgents/com.privateinternetaccess.osx.PIA-VPN.plist Executable: /Applications/Private Internet Access.app/Contents/MacOS/run.sh --startup Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK
Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.seagate.TBDecorator.plist Executable: /Library/Application Support/Seagate/TBLoopDriveParams Details: Exact match found in the whitelist - probably OK
MacOS/SmartwareServiceApp Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Too Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.wdc.SmartwareDriveService.plist Executable: /Library/Application Support/WD SmartWare Services/SmartwareDriveService Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensingV2.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper Details: Exact match found in the whitelist - probably OK
Ultimate Status Bar.safariextz - Karl Dearden - http://ultimatestatusbar.com/(installed 2013-11 OpenIE.safariextz - Parallels - http://www.parallels.com(installed 2017-11-27)
SAASPASS 2FA Single Sign-On.safariextz - SAASPASS - https://www.saaspass.com(installe 2017-05-08)
Social Fixer.safariextz - Matt Kruse - http://SocialFixer.com/(installed 2013-10-24) Zotero Connector.safariextz - Center for History and New Media - http://www.zotero.org/(instal
2014-09-01) AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com(installed 2017-04-25) Dashlane.safariextz - Dashlane Inc. - http://www.dashlane.com(installed 2016-09-28) Evernote Web Clipper.safariextz - Evernote Corp. - http://evernote.com(installed 2017-05-16)
3rd Party Preference Panes:
Flash Player (installed 2018-02-01) Java (installed 2018-01-19) Seagate Dashboard for Mac OSX (installed 2018-02-21) Shortcuts (installed 2015-01-13) WDQuickView (installed 2017-01-13)
Time Machine:
Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up:
S*******r: Disk size: 2.11 TB - Disk used: 1.06 TB Destinations:
S************************e [Local] (Last used) Total size: 0 B
Total number of backups: 0 Oldest backup: Last backup:
Uncaught exception: NSInternalInconsistencyException reason: Too many open files fd leak worker...Stack: 0x7fff45d40fb3 0x7fff6c9dac76 0x7fff45d46d62 0x7fff47e45300 0x107a87496 0x107a88a9e 0x107a8e96a 0x7fff6d8556c1 0x7fff6d85556d 0x7fff6d854c5d
2018-02-22 13:35:17 SlingplayerForWeb.app CPU 2018-02-21 13:47:51 UnmountAssistantAgent.app Crash
Terminating app due to uncaught exception NSInvalidArgumentException reason: -__NSCF hasPrefix:: nil argumentterminating with uncaught exception of type NSExceptionabort called
End of report
iMac with Retina 5K display, macOS High Sierra (10.13.3)
Posted on
I am troubleshooting offline syncing with Evernote on iOS devices and have reached the conclusion that it may be specific content in specific notebooks that is causing the problem. [Without going into too much detail, Premium Evernote customers are able to sync any or all of their notebooks for offline access in the iOS app. This entails the app downloading the content of the notes as well as the titles and other metadata so that they can be accessed offline. Something in iOS 5.0 broke this, causing the app to crash - but only when certain notebooks are selected for offline access.]
Back to the Mac:
Let's say I have a notebook, bookname, containing 5 notes. I am creating a notebook for each of these, with the name bookname-1, ... bookname-5. That's easy and the results get synced to Evernote and appear in iOS:
[Yes, I could have done this all in one script, but I wanted to see where the syncing was breaking.]
This is where I get the problem: although the notes move correctly on the Mac, they stubbornly appear in their original notebook on the web and iOS versions. However, if you go back the Mac and manually move one of these items into another notebook they do move and they are synced properly.
Evernote Mac App
There's another gotcha to be aware of: if you had done as described and then deleted the original notebook on the Mac, all the items disappear from their 'new' notebooks only to show up in Everote's Trash. (This means that an AppleScript that moves or copies any Evernote note is in danger of silently failing.)
Obviously, when dealing with small notebooks one probably would not use an AppleScript, but I am trying to troubleshoot some with many hundreds of notes.
Here, finally, is my question: can anyone else with Evernote reproduce this? I am using 10.7.2 with Evernote. (You should not need a premium account, just to access the web version as well as that on the Mac.)
Any help would be much appreciated!
MacBook Pro, Mac OS X (10.7), High-Res 17' 2.5GHz 4GB